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Order directly through our website. You'll receive a confirmation with all the details. Each product page includes lead time and shipping information so you know what to expect. For any questions, email info@arje.com with your order number.
Of course. Email info@arje.com with the pieces you're considering, the delivery address, and any customization details. We'll put together a full proposal with trade pricing, shipping estimates, and lead times.
Orders under $5,000 go through our online checkout. Orders over $5,000 are arranged via wire transfer.
Every product page lists the lead time under the shipping info tab. Lead times vary by piece and maker, so always check before ordering. If you need something sooner, email info@arje.com and we will do our best to accommodate.
Every piece in our Created by Arjé collection is made to order in our California workshop. Production typically takes 8 to 12 weeks depending on the piece and any customization. We keep you updated throughout.
Our Curated by Arjé collection is made by artisans and makers around the world, each with their own production timeline. Some pieces are in stock and ready to ship. If available immediately, it will say so on the product page. For everything else, the lead time is listed under the shipping tab.
We keep a small batch of wood samples, fabric swatches, and shearling samples in stock and replenish them regularly. If samples need to be made, allow up to 4 weeks. Email info@arje.com to check availability.
Yes. Email info@arje.com with which piece you're considering and we'll send the relevant material samples. For COM orders, we recommend requesting our standard materials alongside your own fabric so you can see how everything works together.
Yes, and we encourage it. All Created by Arjé dining tables, coffee tables, and credenzas can be adjusted to fit your project. For pieces in our Curated by Arjé collection, we will always do our best to work with our makers on special requests. Email info@arje.com to discuss.
We do, and we love working this way. If you have a specific fabric for upholstered pieces like the Enzo Chair or Noah Sofa, send it over and we'll confirm it works with the construction. Include the width of the fabric and a link to view it online if available. Once confirmed, we'll let you know the yardage needed.
You purchase the fabric and ship it directly to our workshop. Pricing varies per COM request and is quoted once we review the fabric. Production lead time for COM orders begins from the date fabric arrives at our workshop, not from the order date. COM orders may take longer than our standard timeline.
Our core collection is crafted in Black Walnut and Natural Oak. We can source any wood species you're looking for. This would be a custom order with a new quote.
We can. We keep a library of materials we work with often and can source new colors, textures, and fabrics on your behalf. Email info@arje.com with what you're looking for and we'll share what we have available.
Our Created by Arjé collection is produced in our California workshop. Our Curated by Arjé collection is made by makers around the world, from Brooklyn to the Mediterranean. Each product page lists where the piece is made. Everything is small-batch, made by hand.
We work with natural materials. Our Created by Arjé furniture is built in Black Walnut and Natural Oak. Upholstered pieces use Italian cotton-linen and shearling. Our Curated by Arjé collection spans hand-blown glass, hand-formed ceramics, woven rugs, original artwork, and more. Each product page lists the specific materials.
These are the three pillars of our world. Created by Arjé is our original furniture collection, designed by us and made to order in California. Each piece carries our name because we drew it, developed it, and stand behind every detail. Curated by Arjé is our evolving collection of objects, artwork, lighting, textiles, and ceramics from artists and makers we believe in. We choose every piece personally. Collaborated with Arjé is where we work directly with an artist or artisan to create something together, pieces born from a shared vision that neither of us would have made alone. Together, Created, Curated, and Collaborated form a complete vision for how to live.
Art is a central part of our Curated by Arjé collection. We work with artists we've built relationships with over the years. Each piece is one of a kind or from a limited series. Details about the artist, medium, and dimensions are listed on the product page.
Artwork requires specialized handling. Pieces are carefully crated and shipped with carriers experienced in art logistics. Costs and timelines vary by size and destination. Email info@arje.com before ordering for a shipping quote.
All US furniture orders ship white-glove. Pieces are blanket-wrapped and delivered to the room of your choice, assembled if needed, with all packaging removed. We can also deliver to warehouses for interior designer orders. We ship to all 50 states. Transit takes 2 to 6 weeks after production depending on destination. Shipping quotes provided within 24 to 72 hours.
Before ordering, measure your doorways, hallways, elevators, and stairways. We'll need access details for your space, a phone number for the delivery team, and a sidemark on all orders. Someone must be present to receive. Deliveries are Monday through Friday, 8am to 5pm. A carrier will contact you 48 hours in advance to confirm a 2 to 4 hour window.
International furniture orders are professionally crated and shipped white-glove with specialized carriers. The same level of care applies. Allow up to 72 hours for an international furniture shipping quote.
Within the US, ceramics, glassware, rugs, lighting, and accessories ship via FedEx, UPS, or USPS. Internationally, smaller pieces ship worldwide via UPS or DHL. All items are carefully packed. Shipping rates are calculated at checkout.
Pieces from different makers often ship separately. If you need deliveries coordinated for a project, email info@arje.com upfront. We do this regularly for designers and can manage the logistics for you.
Customs duties and import taxes for all international orders are the responsibility of the recipient and are not included in shipping costs. For a duty estimate, email info@arje.com.
All sales are final. Our pieces are made to order or sourced in small batches from independent makers. We take care during the ordering process to make sure every detail is right before anything goes into production or ships.
Contact us within 24 hours at info@arje.com with your order number. We cannot guarantee changes or cancellations but will do our best if production has not started. Once in production, the order stands.
Contact us within 48 hours of delivery at info@arje.com with your order number, photos of the packaging, and photos of the damage. This 48-hour window is essential for filing a claim with the shipping carrier. We will take care of it.
Wood is a living material that deepens beautifully with age. Wipe with a soft, dry cloth. Avoid hot items directly on the surface and prolonged direct sunlight. For deeper cleaning, a damp cloth followed by a dry one. We can recommend specific oils and waxes suited to your piece.
Shearling develops character over time. Brush gently with a soft-bristle brush to restore the nap. Spot-clean with a damp cloth and mild soap. Avoid soaking or machine washing. For a deeper clean, we recommend a professional who specializes in natural hides.
Linen softens and improves with time. Vacuum regularly with a soft brush attachment. Spot-clean with a damp cloth and mild soap, blotting gently. For deeper stains, professional upholstery cleaning. Rotate cushions periodically for even wear.
Every piece in our Curated by Arjé collection is meant to live with you for a long time. Care varies by material and maker. Product pages include care guidance where applicable. For anything you're unsure about, email info@arje.com and we'll connect you with the right information.
We do. Our trade program is for interior designers, architects, and design professionals with active projects. Once approved, you receive exclusive pricing across our full collection.
Visit our trade page to download the application. Complete the form and send it to trade@arje.com with your business registration or design license. We review each application personally and respond within 48 hours.
Yes. Send your valid resale certificate to trade@arje.com and we'll apply the tax exemption to your account for both online orders and quoted projects.
Yes. Enter the recipient's shipping address at checkout. For a personal note, email info@arje.com with your order number and message within 1 hour of placing your order. We do our best to accommodate when possible.
Our gift collections are curated by personality and price range. Some pieces are in stock, others are made to order. Check each product page for availability and lead time.
This is something we love to do. We work with you to select and coordinate across our Created by Arjé and Curated by Arjé collections, from custom furniture to artwork, lighting, and textiles. Available for projects of any scale. Email info@arje.com to start the conversation.
Yes. Beyond customizing existing designs, we develop entirely new pieces for your project. This is a collaborative process from concept through production. Email info@arje.com with your vision.
We do. If you need multiple units for a hotel, restaurant, or commercial space, we can accommodate. Lead times may be longer for larger production runs. Email info@arje.com with your project details.
Arjé is led by Bessie and Oliver. When you write to us, you're writing to the people who designed the furniture, chose the makers, and built this world from the beginning.
info@arje.com for all inquiries and orders
trade@arje.com for trade applications
Monday – Friday, 10am – 5pm EST
Please allow up to 48 hours for a reply. Always include your order number if applicable.